CHARTERED INSTITUTE OF CUSTOMER MANAGEMENT ~~ 0

Administration officer

Admin & Office Jobs
Salary
TBA

Job Description

DESCRIPTION
We seek a highly organised and efficient administration officer to join our staff. The ideal candidate should have exceptional communication skills and pay attention to detail

Duties and Responsibilities

Duties and Responsibilities
1. Interpret and analyse the Institution and programmatic admissions policies and procedures.

2. Facilitate the student admissions intake process for all programs and enrollment scenarios to ensure compliance with policies and procedures.

3. Create official student records. Enter, maintain, and track all related information and documents as a part of the admissions process.

4. Provide guidance and support to enrollment representatives and other Institution personnel regarding admissions requirements and policy, as well as information regarding the status of the admissions file. This includes directing staff to the appropriate resource(s), as well as answering questions while exercising tact and diplomacy.

5. Generate reports for action on files and notifies the student of any outstanding documentation or information that is necessary to complete the admissions and matriculation process.

6. Participate in Institution's initiatives or committees to improve workflow quality, effectiveness, and efficiency, as necessary.

7. Perform other duties as assigned or apparent.

NOTE: The primary accountability above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.

Qualifications and Experience

Studying towards a degree in business administration

How to Apply

Send your c.v's to cicmvacancies@gmail.com

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