Job Description
We are seeking a detail-oriented and proactive Debtors Clerk to join our hospital’s finance team. This role is responsible for managing patient and third-party accounts, ensuring accurate billing, timely collections, and compliance with healthcare funding and regulatory requirements. The successful candidate will work closely with clinical and administrative teams to resolve account queries, maintain precise financial records, and support the hospital’s cash flow. This is an excellent opportunity for a skilled finance professional to contribute to a fast-paced, purpose-driven healthcare environment while developing their expertise within a reputable organisation.
Duties and Responsibilities
• Keeping accurate and up-to-date records of customer accounts, including invoices, payments, and outstanding balances.
• Generating invoices, ensuring accuracy of billing information, and sending them to customers.
• Receiving and recording payments from customers, reconciling payment amounts, and updating account balances.
• Identifying and pursuing overdue accounts, contacting customers to remind them of outstanding balances, and negotiating payment arrangements.
• Generating reports on accounts receivable, outstanding balances, and collection trends.
• Handling customer inquiries, answering customer questions, providing explanations for invoices, and addressing payment concerns.
• Investigating billing errors, resolving customer complaints, and finding solutions to payment issues.
• Documenting all communication with customers, payment arrangements, and collection efforts.
• Maintaining confidentiality of customer data and adhering to data protection regulations.
Qualifications and Experience
QUALIFICATIONS
Degree or diploma in Accounting or an equivalent.
Experience in a hospital setup is an added advantage.
SKILLS, ABILITIES AND REQUIREMENTS
• Data analysis skills.
• Attention to detail.
• Good communication and personality skills.
• Knowledge of computer applications.
How to Apply
Interested candidates with relevant qualifications and experience should forward their applications in writing with detailed Cvs including certified copies of professional and academic certificates not later than the 5th of January 2026 to Email: recruitment@stanneshospital.co.zw
