FINANCE AND OPERATIONS MANAGER
Ngo & Social Services Jobs
- Nutrition Action Zimbabwe ~~ 0
- Expires 23 Jan 2026
- Harare
- Full Time
Job Description
Position summary:
The Finance and Operations Manager is a strategic leader responsible for the overall oversight, direction, and integrity of NAZ’s support functions. Reporting to the Executive Director, this position leads the Finance, Operations (Logistics, Procurement, Supply Chain), Human Resources, and Administration departments. The Manager ensures that all support systems are robust, compliant with donor rules and local legislation, and fully aligned to support the effective delivery of NAZ’s nutrition and development programs. This role drives financial strategy, operational efficiency, risk management, and organizational capacity building.
Duties and Responsibilities
Duties and Responsibilities
include but are not limited to:
Objective 1: Strategic Financial Management and Oversight.
• Financial Strategy: Partner with the Executive Director and Board to develop financial strategies and long-term plans that ensure the organization's financial sustainability.
• Budgeting & Forecasting: Lead the annual budgeting process and oversee the development of project-specific budgets. Conduct regular financial forecasting and pipeline analysis to monitor expenditure against burn rates.
• Reporting & Compliance: Ensure timely and accurate financial reporting to donors and the Board, strictly adhering to Generally Accepted Accounting Principles (GAAP) and donor regulations (e.g., USAID, ECHO).
• Audit Management: Coordinate and oversee all internal and external audits, ensuring that recommendations are implemented and findings are resolved in a timely manner.
• Technical Guidance: Provide high-level technical guidance to the Finance Officer on complex accounting issues, cash flow management, and financial systems (SAGA/Pastel/Odoo).
Objective 2: Operations, Logistics, and Supply Chain Leadership.
• Operational Efficiency: Oversee the Logistics Officer to ensure the efficient management of the supply chain, from procurement planning to warehousing and distribution.
• Procurement Integrity: Ensure all procurement processes are transparent, competitive, and compliant with NAZ and donor policies. Review and approve high-value procurement requests and contracts.
• Asset & Fleet Management: Maintain oversight of the organization's asset register and fleet management systems, ensuring resources are safeguarded and utilized efficiently.
• IT & Facilities: Oversee the management of IT infrastructure and office facilities, ensuring a safe and productive working environment for all staff.
Objective 3: Human Resources and Administration Oversight
• HR Strategy: Oversee the HR function (supported by the HR Admin), ensuring that recruitment, onboarding, performance management, and staff development aligned with organizational goals.
• Policy & Compliance: Ensure that HR policies and procedures are up-to-date, legally compliant with Zimbabwean labor laws, and effectively communicated to staff.
• Staff Welfare: Champion initiatives that promote staff well-being, morale, and a positive organizational culture.
• Payroll Oversight: Review and approve the monthly payroll, ensuring accuracy in deductions (PAYE, NSSA) and benefits administration.
Objective 4: Risk Management and Compliance
• Risk Framework: Collaborate with the Grants Compliance and Partnerships Officer to develop and maintain a comprehensive risk management framework for the organization, identifying potential financial, operational, and legal risks.
• Internal Controls: Design and enforce robust internal control systems to prevent fraud, waste, and abuse of organizational resources.
• Legal Compliance: Collaborate with the Grants Compliance and Partnerships Officer Ensure the organization complies with all statutory requirements, including PVO Act regulations, tax laws, and other government mandates.
• Sub-Award Management: Collaborate with the Grants Compliance and Partnerships Officer to manage the financial and administrative aspects of any sub-awards or partners, ensuring they adhere to contractual obligations.
Objective 5: Leadership and Capacity Building
• Team Management: Lead, coach, and mentor a multidisciplinary team (Finance, Logistics, HR), fostering a culture of accountability, collaboration, and high performance.
• Capacity Development: Identify training needs within the support departments and implement capacity-building plans to enhance technical skills and professional growth.
• Change Management: Lead the support team through organizational changes and restructuring, ensuring smooth transitions and continuity of operations.
Policy compliance – Mandatory Reporting Policy (MRP):
• Comply with all NAZ policies.
• Assist where necessary in undertaking activities that aim to prevent the occurrence of sexual abuse and exploitation of beneficiaries by NAZ and other humanitarian workers.
• The Finance and Operations Manager must ensure full compliance with all NAZ policies, including the Mandatory Reporting Policy (MRP) as guided by the Finance & Operations policy and procedures.
Confidentiality:
• Ensuring the non-disclosure of any information whatsoever relating to the practices and business of NAZ acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty
Note: The role of Finance and Operations Manager cannot be limited to the specific duties and tasks detailed herein and may be adjusted in accordance with the needs and operational circumstances of the organization. The success of the NAZ’s mission is the highest priority and all issues which arise must be addressed accordingly. Therefore, the Finance and Operations Manager will be required to manage all unforeseen issues and circumstances and remain flexible to perform other duties, as and when required.
Qualifications and Experience
Education & Qualifications:
• A bachelor’s degree in accounting, Finance, Business Administration or a related field is required. A master’s in finance, Business Administration or related would be an added advantage.
Professional Qualification:
• be a holder of a recognized professional qualification such as CA, ACCA, CIMA, CPA, or CIS
Experience:
• Minimum of 7-10 years of progressive experience in financial and operational management.
• At least 3-5 years in a senior management role within the NGO/Humanitarian sector.
• Demonstrated experience managing multiple grants from various institutional donors and foundations is a distinct advantage.
Technical Skills:
• Expert knowledge of accounting software (SAGA, Pastel) and Odoo ERP system.
• Strong understanding of procurement, logistics, and HR best practices.
Core Competences | Soft Skills:
• Strategic thinking with the ability to translate vision into operational plans.
• Strong leadership and people management skills.
• Excellent negotiation, communication, and stakeholder management abilities.
• Unquestionable integrity and commitment to ethical standards.
How to Apply
HOW TO APPLY:
Use the smart recruiter’s platform link below (click) to upload your CV and Application Letter and to input all the required information in the
data fields on the platform by the 23rd of January 2026:
Application Link: https://smrtr.io/wsFfK
