Job Description
Location - Harare
Job Description
Providing efficient and courteous customer service to patients and visitors of the hospital
Duties and Responsibilities
Duties and Responsibilities
Greeting patients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting medical aid
claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply
orders
Receipts cash, reconciling receipts and perform banking daily.
Attending to emails
Qualifications and Experience
Hospital Receptionist Skills
Excellent customer service skills
Excellent communication and interpersonal skills
Ability to remain calm under pressure
Ability to multitask
Proficiency with computers and office equipment
Good organizational skills
Ability to follow instructions
Motivated and reliable
Candidate Requirements
5 “O” Levels including Maths and English Language
Diploma in Secretarial Studies or equivalent.
Front office experience in a Healthcare or related environment
Knowledge of Health 263 system an added advantage
How to Apply
Interested candidates are required to send detailed CVs and certificates to email address
admin@southleaparkhospital.co.zw not later than 10 March 2026
