Linkage Assistant: Victoria Chitepo/Mutare Provincial Hospital
Ngo & Social Services Jobs
- AIDS HEALTHCARE FOUNDATION
- Expires 14 Nov 2025
- Mutare
- Full Time
Job Description
AIDS Healthcare Foundation (AHF) is an international humanitarian organization operating in Zimbabwe. The organization works with Ministry of Health and Child Care to create Centres of Excellence (COE) for HIV prevention, treatment and care for people living with HIV&AIDS. AHF is looking for a Linkage Assistant to fill position that has arisen at Mutare Provincial Hospital. The successful candidates will be expected to provide HIV testing services, facilitating linkage, demand creation for HIV testing among other responsibilities. The position of Linkage Assistant is an important service based in the clinic setting and will working with a multidisciplinary team to ensure routine linkage and retention operations or activities are implemented as per the standard operating documents/guidelines:
Duties and Responsibilities
He/ She will make phone calls, arrange home visits and work with community structures to reach newly diagnosed HIV positive clients that haven’t been linked to care and treatment. He/ she will make notes and regularly update the appropriate linkage and retention tools when they contact the client. Work with the clinic team to identify, follow-up and support clients that miss clinic appointments and those that disengage from care. In conjunction with Community Tracers, conduct community follow up of clients that cannot be reached on phone. Support the clinic team to trace, contact and bring to care those clients that are urgently required to return to the clinic e.g. those with unsuppressed viral load, positive TB test e.t.c. Monitor the clinic phoneline for calls that come in during non-operation and operation hours and effectively respond. Identify and document barriers clients experience in accessing HIV Care and other services and work with the client using a strength-based approach to identify solutions and overcome the barriers. Reach out to partners of clients that recently test HIV positive and invite them to the clinic for HIV counseling and testing services. Provides pre and post HIV confidential counseling and testing, to all patients willing to have the HIV test done; Encourages and support patients that test positive, helping them to cope with the new diagnosis; Participates in Rapid HIV testing program initiatives and outreaches; Facilitate group test counseling/ education in rapid testing campaigns to ensure maximum client coverage; Ensuring that condom dispensers are replenished at the sites; Ensuring that HIV IEC materials are available on testing sites; Collaborate with other health care professionals (doctor, nurse, social worker, community health care worker, home-based caregiver, and psychologist) in maintaining treatment protocol; Teach and counsel patients & family on disease prevention and staying healthy; Assist patients with adherence counseling and document the session in counseling form; Provide ongoing psychosocial counseling to clients attending the clinic; Assist with the reading and interpretation of the CD4 count results to clients; Maintain filing system for all client records including psychosocial forms, laboratory results and medical records.
Qualifications and Experience
Linkage Assist must hold a Certificate in HIV Rapid Testing OR Certificate in HIV Testing and Counseling He or She should have at one-year experience in related field. The position holder should be sensitivity to patient population and issues surrounding HIV/AIDS.
How to Apply
Interested candidates should send their applications to: HR.Zimbabwe@ahf.org with a subject line Linkage Assistant AHF Zimbabwe. The closing date is 14 November 2025 but shortlisting will begin immediately. Only shortlisted candidates will be contacted
