The Logistics Sales and Operations Officer is responsible for driving sales growth while ensuring efficient day-to-day logistics operations. The role combines client acquisition and relationship management with operational coordination to ensure timely, cost-effective, and high-quality delivery of logistics services. The position works closely with drivers, fleet management, accounts, and clients to meet revenue targets and operational standards.
Identify and pursue new business opportunities to grow logistics and transport revenue
Market the company’s logistics services to existing and prospective clients
Prepare and issue quotations, proposals, and service agreements
Negotiate rates, service terms, and contracts with clients
Maintain strong client relationships and ensure high levels of customer satisfaction
Monitor market trends, competitor pricing, and customer needs
Plan, coordinate, and oversee daily logistics and transport operations
Schedule deliveries, collections, and routes to ensure efficiency and timeliness
Liaise with drivers, warehouse staff, and fleet controllers to ensure smooth operations
Ensure goods are transported safely and in line with company procedures
Track shipments and provide timely updates to client
Supervise drivers and ensure adherence to routes, schedules, and company policies
Monitor vehicle usage, fuel consumption, and report any anomalies
Coordinate vehicle servicing, maintenance, and breakdown support
Ensure drivers comply with safety, traffic, and company regulations
Maintain accurate records of trips, deliveries, sales, and client accounts
Prepare operational and sales reports for management review
Coordinate with accounts on invoicing, billing, and collections
Handle customer queries, complaints, and operational issues promptly
Ensure compliance with company policies, contracts, and legal requirements
Enforce health, safety, and operational standards
Identify operational risks and recommend improvements
Support implementation of standard operating procedures (SOPs)
Diploma or Degree in Logistics, Supply Chain Management, Transport Management, Business Management, Marketing, or a related field
Additional certification in sales, logistics, or operations management is an advantage
Minimum of 2–5 years’ experience in logistics, transport, sales, or operations management
Proven experience in sales, customer relationship management, or business development within a logistics or transport environment
Hands-on experience in coordinating transport operations and fleet activities is an added advantage
Strong sales, negotiation, and customer service skills
Sound understanding of logistics, transport, and supply chain operations
Ability to plan routes, schedules, and deliveries efficiently
Good analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work under pressure and meet deadlines
Good report writing and record-keeping skills
Valid driver’s licence (clean class preferred)
Proficiency in Microsoft Office (Excel, Word, Outlook)
Knowledge of local transport regulations and compliance requirements
Willingness to work flexible hours when operational demands require
Driving licence is a must (Must drive a manual car)
Interested and suitably qualified candidates should submit their applications to hr@bandeholdings.co.zw