Monitoring, Evaluation, Accountability and Learning (MEAL) Officer
Ngo & Social Services Jobs
Job Description
Location: Harare, Zimbabwe (with travel within Zimbabwe and beyond)
Reports to: MEAL Manager
About the Organisation
A leading environmental and natural resource governance institution that advances environmental, justice, climate resilience, community rights, and broadly sustainable development seeks to recruit a highly motivated and technically competent Monitoring, Evaluation, Accountability and Learning (MEAL) Officer to support the design, implementation, and continuous improvement of organisational and project-level MEAL systems as part of its commitment to quality programming, learning, accountability, and impact. The organisation works at local, national, regional, and international levels to promote transparent, accountable, and equitable governance of natural resources through research, legal and policy advocacy, capacity strengthening, evidence generation, and strategic partnerships..
Position Purpose
The MEAL Officer will play a central role in strengthening the organisation`s culture of evidence-based programming, accountability, learning, adaptive management, and results measurement. The position will support the design and implementation of robust monitoring, evaluation, accountability, and learning systems that demonstrate programme effectiveness, enhance decision-making, strengthen organisational learning, and ensure compliance with donor and organisational quality standards. The incumbent will work closely with Programme Management Units (PMUs), Communications, Finance, Research, and Management teams to ensure high-quality data collection, analysis, reporting, knowledge management, and utilisation of evidence across the organisation five strategic programme areas.
Duties and Responsibilities
Key Responsibilities
1. Monitoring, Evaluation and Results Management
• Support the design, implementation, and continuous improvement of institutional MEAL system in line with the organisational Quality Framework.
• Develop and maintain project-specific MEAL Plans, Results Frameworks, Logical frameworks, Theories of Change (TOCs), Outcome Harvesting Frameworks, Learning Agendas, Risk Registers, and Accountability Frameworks.
• Ensure that project indicators are SMART, measurable, and aligned with donor requirements and Strategic Plan.
• Coordinate routine monitoring of project performance against outputs, outcomes, and impact indicators.
• Conduct data collection, verification, cleaning, analysis, interpretation, and reporting.
• Support baseline studies, needs assessments, evaluations, research studies, outcome harvesting, and learning reviews.
• Ensure data quality through regular Data Quality Assessments (DQAs), verification exercises, and quality assurance mechanisms.
• Track organisational Key Performance Indicators (KPIs) and Strategic Plan results.
2. Accountability and Quality Assurance
• Support the implementation of accountability mechanisms that promote transparency, participation, feedback, and stakeholder engagement.
• Strengthen beneficiary feedback and complaints response mechanisms.
• Ensure projects comply with the company`s quality standards, donor requirements, safeguarding principles, and accountability commitments.
• Support programme teams to integrate accountability, gender equality, youth inclusion, disability inclusion, and human rights approaches within project implementation.
• Monitor implementation of quality benchmarks and continuous improvement actions.
3. Learning, Knowledge Management and Adaptive Programming
• Champion a culture of learning, reflection, innovation, and evidence use across the organisation.
• Facilitate learning workshops, After-Action Reviews (AARs), reflection sessions, Communities of Practice, and learning exchanges.
• Support documentation of lessons learned good practices, case studies, success stories, and impact narratives.
• Maintain an institutional repository of evaluations, assessments, outcome harvesting records, research outputs, and learning products.
• Ensure evidence generated through MEAL processes informs strategic decision-making, programme adaptation, policy engagement, and organisational learning.
4. Data Management and Digitalisation
• Manage and maintain institutional databases and digital monitoring systems.
• Support digitalisation of data collection, reporting, accountability, and knowledge management systems.
• Develop and maintain dashboards, trackers, and reporting systems for organisational and project performance.
• Analyse quantitative and qualitative data using appropriate software and analytical tools.
• Ensure secure storage, management, and accessibility of programme information and evidence.
5. Reporting and Evidence Generation
• Produce high-quality monthly, quarterly, annual, and donor reports.
• Support programme teams in compiling evidence-based reports and performance updates.
• Generate data visualisations, dashboards, scorecards, and analytical reports.
• Provide technical support for donor reporting, strategic reporting, and external evaluations.
• Support impact measurement and documentation of organisational contributions to environmental and natural resource governance outcomes.
6. Capacity Building and Technical Support
• Provide ongoing technical support to programme staff, partners, consultants, interns, and community-based actors on MEAL systems and approaches.
• Identify MEAL capacity gaps and support the design and delivery of capacity-strengthening initiatives.
• Support institutionalisation of Results-Based Management (RBM), Outcome Harvesting (OH), Most Significant Change (MSC), Participatory Monitoring and Evaluation (PM&E), and adaptive management approaches.
• Mentor interns and support junior staff in MEAL-related functions.
7. Strategic Planning, Review and Programme Development
• Support integration of evidence and learning into strategic planning/review processes, programme design, proposal development, and organisational reporting.
• Contribute to development of donor proposals, logical frameworks, theories of change, and results frameworks.
• Ensure MEAL is embedded throughout the project lifecycle from design to closure.
• Support organisational risk management and emergency preparedness monitoring systems.
Qualifications and Experience
Qualifications and Experience
• Bachelor's Degree in Monitoring and Evaluation, Statistics, Development Studies, Economics, Social Sciences, Environmental Studies, Public Policy, Research Methods, Business Management, or a related field (a Masters is an added advantage).
• Postgraduate qualification/Certification in Monitoring and Evaluation, Development Studies, Statistics, Research, Public Policy, or related field.
• Minimum of 5 years' progressively responsible experience in Monitoring, Evaluation, Accountability and Learning within development, governance, environmental, humanitarian, or civil society sectors.
• Demonstrated experience designing and managing RBM systems.
• Experience conducting evaluations, baseline studies, assessments, surveys, and research.
• Strong quantitative and qualitative data analysis skills.
• Experience working with donor-funded programmes and reporting requirements, with digital data collection systems, data protection and dashboard development experience
• Strong understanding of impact measurement, accountability, learning, and adaptive management approaches.
Technical Competencies
• RBM TOC development, OH, Learning Agenda development and indicator development and tracking
• Quantitative and qualitative research methods, data quality assurance, survey design and knowledge management
• Data visualisation, reporting, risk management and accountability systems setting
Software Skills
Microsoft Excel (Advanced), Power BI/Tableau, KoboToolbox/ODK/SurveyCTO, SPSS, Stata, R or similar statistical packages, NVivo, Atlas.ti or qualitative analysis software, Microsoft Office Suite or any other related packages
Core Competencies
The ideal candidate should demonstrate:
• Strong analytical/critical thinking skills with excellent report writing and communication abilities
• High attention to detail, data accuracy and ability to translate data into actionable insights
• Strong facilitation skills, capacity-building skills, excellent project management skills
• Commitment to accountability, learning, and continuous improvement
• Ability to work independently and within multidisciplinary teams maintaining integrity and professionalism, respecting diversity
How to Apply
Qaulitfied candidates to send CVs, to procurementzw@gmail.com, on or before 10 June 2026, clearly writing
