The Biotech Institute clinic seeks a Nurse Aide with strong front-of-house etiquette to support our Medical Doctor and keep patient flow smooth. The role blends clinical assistance (within nurse-aide scope under supervision) and reception duties (welcome desk, phones, bookings). Significant prior experience in a clinic/GP setting is essential. Duties are aligned to common nurse-aide functions used by reputable clinics in Zimbabwe, including patient reception, basic observations, hygiene, and assisted care under the direction of a nurse/doctor.
• Front desk & patient flow: greet patients, answer calls, book appointments, maintain files, and direct patients appropriately.
• Observations: measure and record vital signs (BP, pulse, respiration, temperature), height, weight, intake/output; promptly report abnormalities to the clinician.
• Patient support: chaperone and prepare patients for examination; assist in the waiting/observation rooms; transport patients safely when required.
• Basic care & hygiene: maintain high clinic hygiene standards (surface disinfection, bed/linen care), prepare and store clean dressing packs/trays, and restock consumables.
• Specimen assistance: assist with non-invasive specimen collection (e.g., urine/stool/sputum), labeling and safe transport to the lab as instructed.
• Medication & procedures: assist only as delegated and supervised by a Registered Nurse/Doctor (no independent administration or clinical decisions).
• Documentation: keep accurate logs of vitals, patient movements, and care activities; support simple statistics and stock checks.
• Infection prevention & safety: follow IPC protocols and help safeguard clinic equipment and property.
• Recognised Nurse Aide certificate (e.g., St John, Red Cross, or other accredited provider).
• 2–3+ years proven Nurse Aide experience in a clinic/GP or similar setting.
• Confident with vital-signs measurement, patient preparation, clinic hygiene, and front-desk etiquette.
• Presentable, empathetic communicator with strong teamwork and customer-service skills.
• Basic digital literacy (using EMR/booking spreadsheets) an advantage.
• Knowledge of Zimbabwean clinic standards and working under supervision of licensed practitioners.
Email your CV, certified copies of relevant certificates, and references to applications@biotechinst.com with the subject line:
“Nurse Aide (Clinic & Reception) – [Your Name]”.