Allied Health Practitioners Council of Zimbabwe ~~ 0

REGISTRATIONS SUPERVISOR

Admin & Office Jobs

Job Description

Applications are invited from suitably qualified and experienced persons for the following post:

REGULATORY SERVICES DEPARTMENT

JOB TITLE: Registrations Supervisor reporting to the Regulatory Services Manager

Duties and Responsibilities

• Writes and enforces Standard Operating Procedures (SOPs) for the section
• Plans, monitors and implements the registration and renewal strategies and (SOPs)
• Maintains an accurate database of practitioners and institutions
• Recommends modern data management approaches
• Receives processed instructions from Registry Clerk daily for first authorization on the
Registry System.
• Authorises registration or renewal applications in the Registry System by checking
correctness of details on the system against the physical instruction to ensure correct
input daily and forwards to the next level of authorisation
• Provides prompt feedback to applicants on the outcome of their assessments
• Ensures customer satisfaction through the management of an online portal system
• Supervises subordinates and ensures that the Registry Clerks perform their duties
according to laid down procedures by quality checking their work on a daily basis to
ensure that errors are minimized.
• Ensures that the department is adequately manned by close monitoring of
subordinates to avoid backlog and disruptions in work flow daily.
• Ensures that subordinates maintain a proper filling system by weekly checking at
random in order to assist in the speedy access to information needed for
the efficient delivery of service.
• Conducts new institution verification visits
• Prepares registrations and renewal reports as required, liaising with the Database
Administrator and keep track of any upgrades within the system
• Facilitates the process of Board Examination as delegated
• Performs secretarial duties for Council committees as assigned
• Any other duties as assigned by the Regulatory Services Manager

Qualifications and Experience

• Degree in Business Studies / Information Technology
• At least 3 years of working experience in a fast-paced environment and a similar
position
• Highly experienced in managing databases
• Excellent organizational, communication, negotiation, and multitasking skills
• Good command of English both oral and written
• Ability to remain calm under pressure without losing a customer service oriented
attitude
• Problem solving skills and diplomacy
• Great attention to detail, Excellent Communication internal and external

How to Apply

Interested and qualified candidates should submit an application letter and a detailed CV by Friday 16 December 2022 to vacancies@ahpcz.co.zw

Internal candidates are encouraged to apply. Please note that only shortlisted candidates will be communicated to.