TRAINING AND ADMINISTRATION OFFICER
Admin & Office Jobs
- Contact Centre Association of…
- Expires 06 Feb 2026
- Harare
- Full Time
Job Description
The Chartered Institute of Customer Management (CICM) Zimbabwe a sister company to CCAZ is seeking a passionate and highly organised Training and Administration Officer to support the delivery of training programmes and provide efficient administrative services. The successful candidate will play a key role in on-boarding students and corporate clients while supporting customer service and training initiatives.
Duties and Responsibilities
Oversee and coordinate training programmes and related administrative functions.
Provide administrative support to training and customer service initiatives.
Assist in the development and implementation of customer service programmes.
Coordinate onboarding of students and corporate clients.
Liaise with internal teams to ensure smooth delivery of training services.
Maintain accurate training and administrative records.
Qualifications and Experience
Minimum of 5 years’ experience in a similar training or administrative role.
A relevant Degree or Higher National Diploma (HND).
Strong organisational and coordination skills.
Self-starter with the ability to work independently and collaboratively.
Excellent communication and interpersonal skills.
How to Apply
Interested candidates should submit their CV and cover letter to
📧 info@cicmaglobal.com
Applications must be submitted on or before 8 January 2026.
Only shortlisted candidates will be contacted.
