Job Description
CROCO MOTORS
The journey continues…
EMPLOYMENT OPPORTUNITY
ESTIMATOR
Applications are invited from interested and suitably qualified persons to fill in the following vacancy that has arisen within Croco Holdings Group.
Duties and Responsibilities
Key Responsibilities
* Conduct thorough inspections of damaged vehicles to assess the extent of repairs needed.
* Document and photograph vehicle damage to support the estimation process.
* Estimate the cost of repairing damaged vehicles based on visual inspection of the vehicle and familiarity with standard parts, costs, and labour rates.
* Open job cards in Pinnacle to facilitate the repair process.
* Identify additional repairs or parts required during the repair process.
* Prepare accurate and detailed repair estimates using industry-standard estimating software.
* Collaborate with the repair team to ensure estimates align with labour and material costs.
* Provide clear explanations to customers regarding repair procedures and cost breakdowns.
* Maintain regular communication with customers regarding the status of repairs and any changes to the initial estimate.
* Provide exceptional customer service to enhance overall satisfaction.
* Work closely with the repair team, parts department, and management to ensure smooth coordination of repair processes.
* Collaborate with insurance adjusters to facilitate the claims process and address any discrepancies.
* Monitor the repair process to ensure work is completed according to the initial estimate and industry standards.
* Conduct final inspections to verify that all repairs meet quality expectations.
* Ensure all job cards of finished jobs are appropriately closed.
* Maintain accurate and up-to-date records of work done.
* Facilitate the safe handover or delivery of customers’ vehicles.
* Ensure customer complaints are investigated thoroughly and resolved.
* Provide necessary daily, weekly, and monthly reports on customer calls.
Qualifications and Experience
Qualifications & Experience
* Class 1 Journeyman in Panel Beating and Spray Painting, Vehicle Mechanics, or any equivalent qualification.
* Clean Class 4 Driver’s Licence.
* Knowledge of Zimbabwean automotive industry standards and repair methodologies.
* Attention to detail and accuracy in estimating repair costs.
How to Apply
Interested qualified candidates should send their applications to the Human Resources Department through email to recruitments@crocomotors.co.zw no later than Friday, 24th July 2026, stating the job applied for in the email subject.
Please note that only shortlisted applicants will be responded to.
