Manager, Medical Aid Supervision
Healthcare, Pharmacy, Doctors Jobs
- Insurance and Pensions Commis…
- Expires 12 Jul 2026
- Harare
- Full Time
Job Description
Applications are invited from suitably qualified and experienced persons to fill the following post which has arisen within the Insurance and Pensions Commission (IPEC).
INSURANCE DEPARTMENT – MEDICAL AID SUPERVISION UNIT
Manager, Medical Aid Supervision
About IPEC
The Insurance and Pensions Commission (IPEC) is the statutory regulatory authority mandated to register, regulate, supervise and monitor the insurance, pensions and medical aid societies, following the amendment of the Insurance and Pensions Commission Amendment Act No. 2 of 2026.
The Commission is committed to promoting financial stability, protecting policyholders, pension fund members, beneficiaries and medical aid members, and ensuring a sound, resilient, competitive and inclusive financial services sector.
Role Purpose
To lead, plan and execute the supervision of medical aid societies in Zimbabwe, ensuring compliance with applicable legislation, prudential soundness and fair treatment of members; and to develop the regulatory tools, supervisory frameworks and institutional capacity required to fulfil IPEC’s expanded mandate over the medical aid sector.
Duties and Responsibilities
Key Duties and Responsibilities
1. Regulatory Framework Development
* Lead the development of medical aid-specific supervisory manuals, guidance notes, licensing frameworks and reporting templates in collaboration with the Legal and Policy Division.
* Drive the development of medical aid regulations covering licensing, governance, solvency, disclosure, product approvals and reporting requirements.
* Develop and maintain the risk-based supervisory methodology for the medical aid sector, drawing on international best practice (including CISNA and IAIS standards).
* Establish key performance indicators and supervisory benchmarks for medical aid societies, including solvency ratios, claims ratios and governance standards.
2. Supervision and Oversight
* Coordinate and oversee off-site and on-site risk-based supervision of all registered medical aid societies, prioritising entities presenting elevated prudential risk.
* Review and analyse statutory financial returns, actuarial valuations, governance reports and audit findings submitted by medical aid societies.
* Assess the financial soundness, solvency, governance and market conduct of supervised entities.
* Lead enforcement actions including issuing directives, compliance notices and referrals in accordance with the Act and applicable legal procedures.
3. Stakeholder Engagement and Policy
* Serve as IPEC’s primary technical liaison with key stakeholders.
* Represent IPEC at regional and international forums on medical aid regulation, including CISNA and relevant IAIS working groups.
* Facilitate structured consultation with medical aid societies on draft regulatory instruments, ensuring balanced representation of consumer and industry interests.
4. Team Leadership and Capacity Building
* Manage, mentor and develop the Medical Aid Supervision Unit, building institutional knowledge in health insurance supervision.
* Develop and implement a structured training and knowledge-transfer plan for the team, including partnerships with regional regulators and academic institutions.
* Prepare quarterly management reports on supervisory activities, risk findings and enforcement actions.
Qualifications and Experience
Minimum Qualifications
* A first degree in:
* Actuarial Science
* Insurance and Risk Management
* Law
* Public Health
* Business Studies
* Economics
* Health Sciences
* or a related field from a recognised university.
* A postgraduate qualification (Master’s degree or professional designation) in Insurance, CII Diploma, IISA Diploma, IIZ Diploma, Risk Management, Public Health Financing or a related discipline is preferred.
* Membership of a relevant professional body (e.g. Insurance Institute of Zimbabwe, Chartered Insurance Institute, Faculty of Actuaries or a health sector professional association) will be an added advantage.
Experience
* A minimum of five (5) years relevant post-qualification experience, with at least three (3) years at managerial level.
* Demonstrable managerial experience in a reputable medical aid or health insurance company.
* Exposure to prudential supervision frameworks, risk-based supervision or financial sector regulation is strongly preferred.
* Experience working with or within a regulatory body, medical aid society, insurance company or financial services institution operating in Sub-Saharan Africa is an added advantage.
How to Apply
Remuneration
IPEC offers a competitive remuneration package commensurate with qualifications and experience. The package includes basic salary, medical aid, pension and other benefits in accordance with the Commission’s conditions of service.
How to Apply
Interested candidates should submit the following documents compiled into a single PDF or Word document:
* Detailed Curriculum Vitae (CV) with certified copies of academic and professional qualifications.
* A covering letter (not exceeding two pages) motivating suitability for the position.
* Names, designations and contact details of three (3) professional referees.
* A copy of a valid national identity document or passport.
Applications should be addressed to:
The Human Resources Executive
Insurance and Pensions Commission (IPEC)
90 Speke Avenue
Harare, Zimbabwe
Email: recruitment@ipec.co.zw
Website: www.ipec.co.zw
