In this role, you will be the vital link between our extensive inventory of heavy-duty vehicle parts and our valued customers. You will combine your technical knowledge with exceptional service to provide solutions, build lasting relationships, and contribute directly to our reputation for reliability and expertise.
• Provide expert parts identification and sourcing for customers using electronic catalogues, inventory systems, and physical inspection of components.
• Handle in-person and telephone inquiries with professionalism, processing orders, preparing quotes, and coordinating deliveries efficiently.
• Manage the parts counter area to ensure it is organized, well-stocked, and presents a professional image.
• Execute precise measurements and assessments of parts using specialized instruments to advise on repair or replacement.
• Maintain robust stock control: receive, label, store new inventory, and implement re-ordering procedures to optimize inventory levels.
• Process invoices, manage payments, and ensure all credit transactions are properly authorized.
• Contribute to team goals by upselling related items and promoting special offers where appropriate.
• A diploma or relevant certification in Automotive Technology, Mechanical Engineering, Sales, or a related field.
• A minimum of 2-3 years of proven experience in parts sales, specifically within the heavy-duty commercial vehicle or automotive industry.
• In-depth technical knowledge of vehicle systems, parts nomenclature, and industry-standard cataloguing software.
• Outstanding customer service skills with a patient, solution-oriented approach to client needs.
• Strong communication and negotiation abilities, with the capacity to explain technical details clearly.
• Meticulous attention to detail, especially when handling parts, orders, and inventory data.
• Proficiency with standard office software and point-of-sale/inventory management systems.
If you possess the required skills and experience, please submit your application including:
• A detailed Curriculum Vitae (CV) outlining your relevant experience.
• Certified copies of your academic and professional certificates.
Email your application to mmcconsultancy24@gmail.com
Please use the email subject line: "Application: Parts Counter Salesperson
Note: All applications will be treated with strict confidentiality. Only candidates who meet the essential criteria and are shortlisted for interview will be contacted.