Product Manager - Wallet
Admin & Office Jobs
- Old Mutual Zimbabwe
- Expires 17 Jan 2022
- Bulawayo
- Full Time
Job Description
Job Description
An exciting opportunity has arisen for a Product Manager -Wallet to join the OM Fintech business, responsible for driving the OM Fintech Wallet product vision, strategy, implementation, and profitability. By defining what the customers wants, the incumbent will ensure build of the right Wallet propositions and drive the adoption initiatives to meet set revenues targets and profitability.
It is important that the incumbent understands the mobile Wallet market, product, business, and any constraints involved to properly.
• Define the product vision, strategy, and roadmap
• Gather, manage, and prioritize market/customer requirements
• Acting as the customer advocate articulating the user’s and/or lender’s needs.
• Drive the commercialization and profitability of the Wallet business
By creating and communicating a clear product evolution path, the Product manager Wallet focuses their effort on delivering the best possible customer value while working closely with the Banking, Platform and marketing teams to best meet consumer and business goals.
In consultation with the Chief Commercial & Products Officer, Head Ecosystem and Partnership and Management Teams.
Duties and Responsibilities
Product strategy & Planning
Sets and develops the Wallet product strategy and product evolution through research driven insights
Maintaining an awareness of relevant country and industry forces affecting the strategic approach for the Wallet business
Identifies new Wallet opportunities, new products and services in the Wallet space and improvements to existing Wallet products and discussing these with fintech management
Defines the road map for the Wallet Products relevant to the current market demand, and to the identified future growth areas, as per the targets and financial budget.
Assures relevance and strategic fit for all new Wallet products developed in line with the strategic direction
Product Management
Translate product strategy into detailed requirements and prototypes
Lead the product ideation, concept, and product development
Develops the business case for new products, improvements to existing products, and business ventures.
Oversee the product development process of the final Wallet use cases within set requirements and timelines.
Product Commercialization & Performance Management
Meet the set revenue and profitability targets for the Wallet product
Drive Customer Acquisition, Activity and Retention in line with set targets for the Wallet product
Plan and drive product launches in conjunction with Group marketing and PR teams
Monitoring and measuring of Wallet profitability and taking appropriate action
Manages the overall product and marketing mix, customer experience and the contribution of each Wallet use case
Oversees the continual Wallet product life cycle process and adjusts accordingly.
Reviews benchmarking analysis of competitors, including capabilities, technology, products and services in order strengthen the Wallet products and services.
Manages the P& L for Wallet business and driving activation and adoption of Wallet products on the OM Fintech platform
Product Operations
Ensures process alignment and operational efficiency is reflected at product level
Attends to and ensures product and customer compliance, risks with internal and external set regulation and policies
Reporting and regulatory adherence of all Wallet related requirements
Stakeholder Management
Oversees the engagement, contractual and SLA’s sign offs with stakeholders and ensures these are adhered to.
Engages stakeholders (internal, external) by:
Conducting Brainstorming sessions (“Think tank”).
Producing research and feasibility reports.
Analyzing, developing and recommending Wallet products design.
People Management
Build, mentor and manage a product team while nurturing a customer-driven product culture.
Ensure continuous support and development of skills and competencies in conjunction with Human capital
Qualifications and Experience
Skills
Commercialization, Communication, Customer Experience (CX), Customer Service, Customer Value, Design, Developing Prototypes, Metrics, People Management, Process Development (PD), Product Commercialization, Product Development, Product Strategies, Profitability, Researching, Senior Management Leadership, Stakeholder Management, Taking Initiative, Team Management, Use Cases
Education
Bachelor of Commerce (BComm) (Required)
