Job Description
Compulink Systems (Private) Limited a privately owned, information communication technology company headquartered in Harare, Zimbabwe is looking to add to their professional team.
ROLE
The Sales Assistant is responsible for serving customers professionally, advising them on the latest ICT technologies, and handling cashiering duties with accuracy. The incumbent works hand-in-hand with the Branch Manager to ensure branch revenue and gross profit targets are achieved, while maintaining high standards of customer service and operational efficiency.
Duties and Responsibilities
KEY RESULT AREAS
Branch Sales & Revenue Growth | Customer Experience & Satisfaction | Inventory & Stock Management
Staff Supervision & Development Compliance & Risk Management Operational Efficiency
ROLE AND RESPONSIBILITIES
Branch Revenue Contribution: Work collaboratively with Branch Manager to achieve branch targets.
Customer Service Excellence: Minimum of 90% positive customer feedback score.
Cashiering Accuracy: 100% accuracy in daily cash reconciliation and transaction handling.
Product Advisory: Demonstrated ability to advise customers on at least 90% of available product lines.
Complaint Resolution: Customer issues resolved within 24 hours.
Training & Development: Participation in all scheduled product and customer service training sessions.
Branch Support: Active contribution to inventory checks, merchandising, and operational tasks.
Professional Conduct: Zero tolerance for ethical breaches or cash-handling errors.
REPORTING STRUCTURE: Reporting to the Branch Manager
Qualifications and Experience
EDUCATION AND TRAINING
Bachelor's degree in Sales and Marketing or related.
EXPERIENCE
2 years of proven experience as a Sales Assistant preferably in ICT or technology-driven sectors.
Experience in using ERP (eg Odoo and SAP).
JOB SPECIFIC ATTRIBUTES AND SKILLS
Customer service excellence, strong interpersonal skills, ICT product knowledge, accurate cashiering, effective communication, problem-solving ability, adaptability, professionalism, reliability, ethical conduct, teamwork, and ability to perform efficiently in fast-paced retail environments.
How to Apply
Kindly Send Your CV to hr@compulink.co.zw (Applications Closing Date: Friday the 10th of April 2026)
