The job exists to provide clerical and organisational support to the sales team by processing orders, answering customers queries, maintaining the sales database and providing after-sales support.
• Answering incoming calls; re-directing calls as required and managing the toll-free line.
• Attending to walk in clients.
• Diary management and arranging appointments for management, and staff.
• Generating purchase orders and all other company related orders.
• Communicating with existing clients and conducting customer surveys.
• Providing administration support to Sales, Senior Management and all other departments.
• Preparing regular reports and presentations.
• Liaising with the Logistics department to ensure timely delivery of company products.
• Administration of Tenders.
• Directing feedback from customers to relevant departments.
• Maintaining the company social media accounts.
• Degree/Diploma in Business Management, Administration, Marketing or equivalent.
• At least 2 years' experience in a similar role.
Qualified and interested candidates must send their CVs and application letters to vacancies@tsapogroup.co.zw on or before 06 March 2024, indicating the position being applied for on the subject.