Workshop Supervisor
Mechanical & Automotive Jobs
- Plawn Motors Incorporated
- Expires 07 Sep 2026
- Harare
- Full Time
Job Description
The Workshop Supervisor is responsible for overseeing the day-to-day operations of the workshop, ensuring that all repair and maintenance work is completed efficiently, safely, on time, and to the required quality standards.
The role involves supervising workshop technicians and support staff, allocating jobs, managing workflow and turnaround times, monitoring productivity, and ensuring that workshop procedures and SOPs are consistently followed. The Supervisor is also responsible for maintaining high standards of workmanship, inspecting completed jobs, controlling the use of tools, equipment and spare parts, and minimizing downtime and wastage.
The Workshop Supervisor will provide hands-on technical and operational leadership, resolve workshop challenges, ensure compliance with Health, Safety and Environmental (HSE) requirements, and drive continuous improvement in workshop productivity, customer service and profitability.
Duties and Responsibilities
Supervise and coordinate daily workshop operations, job allocation and workflow.
Lead, motivate and monitor technicians’ performance and productivity against set KPIs.
Ensure quality repairs, accurate diagnostics and timely job completion, minimizing rework and comebacks.
Monitor workshop turnaround times, productivity and revenue and address performance gaps.
Ensure proper use and control of tools, equipment, spare parts and workshop resources.
Enforce compliance with Plawn SOPs, operational procedures and documentation requirements.
Ensure strict adherence to health, safety, PPE and housekeeping standards.
Provide technical guidance and problem-solving support to workshop staff.
Handle customer-related workshop issues and ensure high service and workmanship standards.
Identify and implement process improvements to increase efficiency, reduce wastage and improve workshop profitability.
Prepare workshop performance reports and escalate operational, technical and staffing issues to management.
Qualifications and Experience
Diploma or relevant qualification in Motor Vehicle Technology, Automotive Engineering, Mechanical Engineering or a related field.
3–5 years’ relevant experience in automotive workshop operations, with proven supervisory or team-lead experience.
Strong technical knowledge of vehicle diagnostics, repairs, servicing and workshop equipment.
Proven ability to manage teams, meet KPIs and improve workshop productivity and turnaround times.
Good problem-solving, leadership and communication skills.
Experience in SOP, quality control, health & safety and workshop resource management.
A valid Class 1/2//4 driver’s licence would be an added advantage.
How to Apply
Interested candidates should submit their CV, clearly indicating “Workshop Supervisor” as the subject of the application, to:
Email: hr@plawnmotors.co.zw
Location: Harare
Application Deadline: 7 September 2026
Only shortlisted candidates will be contacted.
